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complete story 11.4 (documintation updates)

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Naser Mansour
2026-01-03 19:34:05 +02:00
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# Product Requirements Document (PRD)
## Libra Law Firm Website
**Version:** 1.1
**Date:** December 20, 2025
**Domain:** libra.ps
**Version:** 1.2
**Date:** January 3, 2026
**Domain:** libra.ps
**Prepared for:** Development Team & Client Review
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@@ -229,6 +229,53 @@ Libra Law Firm requires a professional, bilingual (Arabic/English) web platform
- New user registration (if applicable in future)
- System notifications - critical system events
#### Guest Booking Flow
In addition to client bookings, the system supports guest bookings for visitors without accounts.
**Guest Booking Process:**
1. **Guest Visits /booking:**
- Views available dates/times in calendar
- Selects preferred date and time
- Enters contact information (name, email, phone)
- Provides problem summary
- Completes captcha verification
- Submits booking request
2. **Spam Protection:**
- Custom math-based captcha (no third-party services)
- 1 booking request per email per day
- 5 booking requests per IP per 24 hours
3. **Guest Booking Status:**
- Booking enters pending queue (same as client bookings)
- Admin receives notification with guest contact info
- Guest receives email confirmation
4. **Admin Reviews Guest Booking:**
- Guest bookings appear in pending queue with "Guest" indicator
- Admin sees guest name, email, phone
- Same approval/rejection workflow as client bookings
5. **Guest Notifications:**
- Confirmation email on submission
- Approval email with calendar file on approval
- Rejection email with reason on rejection
**Guest vs Client Comparison:**
| Feature | Client Booking | Guest Booking |
|---------|---------------|---------------|
| Account Required | Yes | No |
| 1-per-day Limit | By user_id | By email |
| Contact Info | From user profile | Entered at booking |
| Email Notifications | To user email | To guest_email |
| View Past Bookings | In dashboard | N/A |
| Captcha | Not required | Required |
**Note:** Logged-in users visiting `/booking` are redirected to the client booking page.
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### 5.5 Case Tracking Timeline System
@@ -684,6 +731,11 @@ All emails in both Arabic and English based on user preference:
1. **New Booking Request** - With client details and problem summary
2. **System Notifications** - Critical system events
**Guest Emails:**
1. **Guest Booking Confirmation** - Request submitted successfully
2. **Guest Booking Approved** - With consultation details and calendar file
3. **Guest Booking Rejected** - With reason (if provided)
### 8.3 Email Requirements
- Professional email templates matching brand design (Charcoal & Warm Gray)
- Mobile-responsive email layout
@@ -974,7 +1026,7 @@ All emails in both Arabic and English based on user preference:
- id, user_type (individual/company), full_name, national_id, company_name, company_cert_number, contact_person_name, contact_person_id, email, phone, password, status (active/deactivated), preferred_language, created_at, updated_at
2. **consultations (bookings)**
- id, user_id, booking_date, booking_time, duration (45 min), problem_summary, consultation_type (free/paid), payment_amount, payment_status (pending/received), status (pending/approved/rejected/completed/no-show/cancelled), admin_notes, created_at, updated_at
- id, user_id (nullable for guests), guest_name, guest_email, guest_phone, booking_date, booking_time, duration (45 min), problem_summary, consultation_type (free/paid), payment_amount, payment_status (pending/received), status (pending/approved/rejected/completed/no-show/cancelled), admin_notes, created_at, updated_at
3. **timelines**
- id, user_id, case_name, case_reference, status (active/archived), created_at, updated_at
@@ -1043,6 +1095,7 @@ All emails in both Arabic and English based on user preference:
|---------|------|---------|--------|
| 1.0 | Nov 26, 2025 | Initial PRD creation | Development Team |
| 1.1 | Dec 20, 2025 | Added brand identity section, clarified booking rules (1/day, 45min), multiple timelines, account management (deactivate/delete), exports, analytics, Terms/Privacy pages | Development Team |
| 1.2 | Jan 3, 2026 | Added guest booking functionality: public booking form at /booking, custom captcha, 1-per-day limit, guest email notifications, admin guest booking management | Development Team |
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