---
id: 8-8
title: 8-8 Timeline Update Notification
status: Done
date: 2026-09-27
parent: 8
---

## Description

As a client, I want to be notified via email when my case timeline is updated, So that I stay informed about my case progress without having to repeatedly check the portal. Full implementation history: docs/stories/story-8.8-timeline-update-notification.md

## Acceptance Criteria

- [ ] Email sent automatically when `TimelineUpdate` is created
- [ ] Uses model observer pattern for clean separation
- [ ] Email queued for performance (not sent synchronously)
- [ ] Only triggered for active timelines (not archived)
- [ ] Subject: "Update on your case: [Case Name]" / "تحديث على قضيتك: [اسم القضية]"
- [ ] Case reference number (if exists)
- [ ] Full update content text
- [ ] Date of update (formatted for locale)
- [ ] "View Timeline" button linking to client dashboard timeline view
- [ ] Email template selected based on client's `preferred_language`
- [ ] Default to Arabic ('ar') if no preference set
- [ ] Date formatting appropriate for locale
- [ ] Uses base email template from Story 8.1 (Libra branding)
- [ ] Professional, informative tone
- [ ] Clear visual hierarchy: case name → update content → action button