Naser Mansour
7f35297025
Naser confirmed all remaining QA Review / Draft rows (97 subtasks, 16
parent rollups) are done in substance: the site has been in production
for roughly a year. Overrides the conservative QA-Review/Draft mapping
from the prior takeover commit (0f9d12c) at his explicit instruction.
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
24 lines
783 B
Markdown
24 lines
783 B
Markdown
---
|
|
id: 8-5
|
|
title: 8-5 Booking Rejected Email
|
|
status: Done
|
|
date: 2026-09-27
|
|
parent: 8
|
|
---
|
|
|
|
## Description
|
|
|
|
As a client, I want to be notified when my booking is rejected, So that I can understand why and request a new consultation if needed. Full implementation history: docs/stories/story-8.5-booking-rejected-email.md
|
|
|
|
## Acceptance Criteria
|
|
|
|
- [ ] Sent when consultation status changes to `'rejected'`
|
|
- [ ] "Your consultation request could not be approved"
|
|
- [ ] Original requested date and time
|
|
- [ ] Rejection reason (conditionally shown if provided by admin)
|
|
- [ ] Invitation to request new consultation
|
|
- [ ] Contact info for questions
|
|
- [ ] Empathetic, professional
|
|
- [ ] Email in client's preferred language (Arabic or English)
|
|
- [ ] Default to Arabic if no preference set
|