Naser Mansour
7f35297025
Naser confirmed all remaining QA Review / Draft rows (97 subtasks, 16
parent rollups) are done in substance: the site has been in production
for roughly a year. Overrides the conservative QA-Review/Draft mapping
from the prior takeover commit (0f9d12c) at his explicit instruction.
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
30 lines
1.2 KiB
Markdown
30 lines
1.2 KiB
Markdown
---
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id: 8-8
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title: 8-8 Timeline Update Notification
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status: Done
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date: 2026-09-27
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parent: 8
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---
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## Description
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As a client, I want to be notified via email when my case timeline is updated, So that I stay informed about my case progress without having to repeatedly check the portal. Full implementation history: docs/stories/story-8.8-timeline-update-notification.md
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## Acceptance Criteria
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- [ ] Email sent automatically when `TimelineUpdate` is created
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- [ ] Uses model observer pattern for clean separation
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- [ ] Email queued for performance (not sent synchronously)
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- [ ] Only triggered for active timelines (not archived)
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- [ ] Subject: "Update on your case: [Case Name]" / "تحديث على قضيتك: [اسم القضية]"
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- [ ] Case reference number (if exists)
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- [ ] Full update content text
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- [ ] Date of update (formatted for locale)
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- [ ] "View Timeline" button linking to client dashboard timeline view
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- [ ] Email template selected based on client's `preferred_language`
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- [ ] Default to Arabic ('ar') if no preference set
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- [ ] Date formatting appropriate for locale
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- [ ] Uses base email template from Story 8.1 (Libra branding)
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- [ ] Professional, informative tone
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- [ ] Clear visual hierarchy: case name → update content → action button
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